Contact Us

eGlobal Central offers several ways for you to contact us:
Visit our FAQ page to look for answers to "frequently asked questions".
Pre-Sales LiveChat 
Live chat is currently not available
Submit a Ticket for Post-Sales Enquiries 
You could submit us a ticket for any order status and after-sales issues and we will reply you as the soonest as possible, normally within a working day.
**If you do not receive a reply within 24 hours, please kindly check spam folder and if you see our emails, un-mark it as spam to ensure that you can receive our future emails. Also, please ensure that you input your email correctly.
Request for Refund 
If you would like to return an item or to learn more about our warranty service, please click HERE.
General Public Holidays
eGlobal Central follows the public holidays as listed below and both our office and warehouse will be closed. Order processing, General inquiries (including emails, tickets  and live chat sessions) and Delivery of orders will be slightly delayed, usually not more than 1 working day.



Public Holidays in 2017



Every Saturday and Sunday 

  Saturday & Sunday
The day following the first day of January 02-Jan Monday
Lunar New Year’s Day 28-Jan Saturday
The third day of Lunar New Year 30-Jan Monday
The fourth day of Lunar New Year 31-Jan Tuesday
Ching Ming Festival 04-Apr Tuesday
Good Friday 14-Apr Friday
The day following Good Friday 15-Apr Saturday
Easter Monday 17-Apr Monday
Labour Day 01-May Monday
The Birthday of the Buddha 03-May Wednesday
Tuen Ng Festival 30-May Tuesday
Hong Kong Special Administrative Region Establishment Day 01-Jul Saturday
The day following National Day 02-Oct Monday
The day following the Chinese Mid-Autumn Festival 05-Oct Thursday
Chung Yeung Festival 28-Oct Saturday
Christmas Day 25-Dec Monday
The first weekday after Christmas Day 26-Dec Tuesday

  Our Details

Our office is located at the following address: 
West Wing, 2/F, 822 Lai Chi Kok Road, Lai Chi Kok, Kowloon
Tel: +852 8199 0575
Please note that this number is only for administrative and marketing  purposes. No requests for information about our products or your order  will be processed.
For all inquiries, please email [email protected]
* Please note that the above address does not accept any return of goods