Contact Us

eglobal central offers several ways for you to contact us:



Visit our FAQ page to look for answers to "frequently asked questions".


Pre-Sales LiveChat 

If you are considering for a purchase, simply click on the icon on the bottom right hand corner to start a live chat with Customer Service Representatives.

Chat Session:

Monday - Friday: 

0900-1800 HKT (GMT+8)


Submit a Ticket for Post-Sales Enquiries 
You could submit us a ticket for any order status and after-sales issues and we will reply you as the soonest as possible, normally within a working day.


Request for Refund 
If you would like to return an item or to learn more about our warranty service, please click here.


General Public Holidays

eglobal central follows the public holidays as listed below and both our office and warehouse will be closed. Order processing, General inquiries (including emails, tickets  and live chat sessions) and Delivery of orders will be slightly delayed, usually not more than 1 working day.



Public Holidays in 2017    
Every Saturday and Sunday    Saturday & Sunday
The day following the first day of January 02-Jan Monday
Lunar New Year’s Day 28-Jan Saturday
The third day of Lunar New Year 30-Jan Monday
The fourth day of Lunar New Year 31-Jan Tuesday
Ching Ming Festival 04-Apr Tuesday
Good Friday 14-Apr Friday
The day following Good Friday 15-Apr Saturday
Easter Monday 17-Apr Monday
Labour Day 01-May Monday
The Birthday of the Buddha 03-May Wednesday
Tuen Ng Festival 30-May Tuesday
Hong Kong Special Administrative Region Establishment Day 01-Jul Saturday
The day following National Day 02-Oct Monday
The day following the Chinese Mid-Autumn Festival 05-Oct Thursday
Chung Yeung Festival 28-Oct Saturday
Christmas Day 25-Dec Monday
The first weekday after Christmas Day 26-Dec Tuesday



Email: [email protected]