Contact Us

Visit our FAQ page to look for answers to "frequently asked questions".
Submit a Ticket for Enquiries 
You could submit us a ticket for any order status and after-sales issues and we will reply you as the soonest as possible, normally within a working day.
**If you do not receive a reply within 24 hours, please kindly check spam folder and if you see our emails, un-mark it as spam to ensure that you can receive our future emails. Also, please ensure that you input your email correctly.
Request for Refund 
If you would like to return an item or to learn more about our warranty service, please click HERE.
General Public Holidays
eGlobal Central follows the public holidays as listed below and both our office and warehouse will be closed. Order processing, General inquiries (including emails, tickets  and live chat sessions) and Delivery of orders will be slightly delayed, usually not more than 1 working day.

Public Holidays in 2018

Every Saturday and Sunday   Saturday & Sunday
The first day of January 1 January Monday
Lunar New Year's Day 16 February Friday
The second day of Lunar New Year 17 February Saturday
The fourth day of Lunar New Year 19 February Monday
Good Friday 30 March Friday
The day following Good Friday 31 March Saturday
Easter Monday 2 April Monday
Ching Ming Festival 5 April Thursday
Labour Day 1 May Tuesday
The Birthday of the Buddha 22 May Tuesday
Tuen Ng Festival 18 June Monday
The day following Hong Kong Special Administrative Region Establishment Day 2 July Monday
The day following the Chinese Mid-Autumn Festival 25 September Tuesday
National Day 1 October Monday
Chung Yeung Festival 17 October Wednesday
Christmas Day 25 December Tuesday
The first weekday after Christmas Day 26 December Wednesday

  Our Details

Our office is located at the following address: 
eGlobal Central US
Total Apex Services Unit 1001, 10/F
Mira Place Tower A, 132 Nathan Road,
Tsim Sha Tsui, Kowloon, Hong Kong
Tel: +852 8199 0575
Please note that this number is only for administrative and marketing  purposes. No requests for information about our products or your order  will be processed.
For all inquiries, please email [email protected]
* Please note that the above address does not accept any return of goods